A clear explanation of the cookies TwoSuns uses, why we use them, and the controls available to you. We use no advertising cookies only what is necessary to deliver and improve your experience.
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work correctly, to improve efficiency, and to provide information to the site operators. Cookies can be "session" cookies, which expire when you close your browser, or "persistent" cookies, which remain on your device for a set period or until you delete them.
Similar technologies such as web beacons, pixel tags, and local storage operate in comparable ways and are covered by this Policy. Together with cookies, these are referred to as "tracking technologies."
TwoSuns uses three categories of cookies. We do not use advertising or targeting cookies of any kind.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
nxs_session |
Maintains your authenticated session on the platform | Session | First-party |
nxs_csrf |
Cross-site request forgery protection token | Session | First-party |
nxs_auth |
Stores your authentication state and authorisation level | 7 days | First-party |
nxs_cookie_consent |
Records your cookie consent preference | 12 months | First-party |
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
_nxs_page_view |
Tracks anonymised page navigation and session depth | 30 days | First-party |
_nxs_perf |
Records page load times and UI performance metrics | Session | First-party |
_nxs_err |
Captures error events for platform diagnostics | Session | First-party |
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
nxs_lang |
Stores your selected language preference | 12 months | First-party |
nxs_theme |
Remembers your chosen dashboard theme (light/dark) | 12 months | First-party |
nxs_dash_cfg |
Saves your dashboard layout and widget configuration | 12 months | First-party |
TwoSuns does not use advertising, retargeting, or cross-site tracking cookies. We do not partner with advertising networks, social media platforms (for tracking purposes), or data brokers. Your activity on TwoSuns is never used to target you with advertisements on other websites or platforms.
We use a limited set of third-party analytics tools to help us understand how the platform is used. These providers may set their own cookies on your device. All third-party analytics providers engaged by TwoSuns are contractually bound to process data solely for analytics purposes and are prohibited from using data for advertising or sharing it with other third parties.
You have several options for controlling cookies:
Most browsers allow you to view, manage, and delete cookies through their settings. Note that disabling essential cookies will prevent you from logging into the TwoSuns platform. Below are links to cookie management guides for common browsers:
When you first visit TwoSuns, a cookie consent banner is displayed. You may accept all cookies or decline non-essential cookies (analytics and preferences). Your selection is stored in your browser's local storage and honoured on future visits. You may change your preference at any time by clearing your browser's local storage or contacting us at privacy@twosuns.ai.
We respect Do Not Track (DNT) signals from browsers. When a DNT signal is detected, TwoSuns will not load analytics cookies beyond those that are strictly essential for platform operation.
Where cookies collect or process personal data, such processing is governed by our Privacy Policy. Analytics cookies collect data in anonymised or pseudonymised form and do not directly identify you. Preference and essential cookies may be associated with your account where you are logged in to the platform.
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our platform. When material changes are made, we will update the "Last Updated" date at the top of this page. We recommend reviewing this Policy periodically.
If you have any questions about our use of cookies or wish to exercise any rights related to cookie-collected data, please contact our Privacy Officer:
Email: privacy@twosuns.ai
Typically replies within 1 business day
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